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Coronavirus (COVID-19) response transparency notice

Mendip Vale Medical Group are undertaking a range of work to support the government response to the coronavirus outbreak. This notice details our legal bases for processing personal data in the course of this work.  The NHS has produced a COVID-19 response transparency notice for our patients.  If you’ d like to view the NHS transparency notice, please click here

Privacy Notice – GDPR

This practice keeps medical records confidential and complies with the General Data Protection Regulation.

We hold your medical record so that we can provide you with safe care and treatment. We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

How we might use your information:

  • We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care. For example, your GP will share information when they refer you to a specialist in a hospital. Or your GP will send details about your prescription to your chosen pharmacy.

  • Healthcare staff working in A&E and out of hours care will also have access to your information. For example, it is important that staff who are treating you in an emergency know if you have any allergic reactions. This will involve the use of your Summary Care Record. For more information see or alternatively speak to your practice.

  • You have the right to object to information being shared for your own care. Please speak to the practice if you wish to object. You also have the right to have any mistakes or errors corrected.


Named Accountable GP

From the 1st April 2015, the NHS requires that every patient is allocated a named accountable GP. All patients registered at the Practice have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the right to see any GP of your choice.

What does accountable mean? The named accountable GP takes responsibility for the coordination of all medical services and ensure they are delivered to each of their patient when required. This new arrangement has been introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that work is carried out on their behalf.

Does the requirement mean 24-hour responsibility for patients? No, the named GP will not

  • take on responsibility for the work of other doctors or health professionals

  • take on 24-hour responsibility for the patient, or have to change their working hours

  • be the only GP or clinician who will provide care to that patient

Can patients choose their own named GP? Patients have been allocated a named GP by the Practice. However, if a patient requests a particular GP, reasonable efforts will be made to accommodate their preference.

Do patients have to see the named GP when they book an appointment with the Practice? No. Patients are free to choose to see any GP or clinician in the Practice. If you would like to know who your named accountable GP is, or you have a preference as to which GP you are allocated, please contact the surgery for more information.

Disability Access

                    Please click the PDF icon to view our Disability Access policy.

GP Net Earnings

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.


The average pay for GPs working in “The Surgery” in the last financial year was £61,405 before tax and national insurance.

This is for 25 full-time GPs, 7.53 part-time GPs, 0 locum GPs